Shipping Policy for Tourpariz

Effective Date: March 18, 2025

At Tourpariz, we strive to provide the best shopping experience by delivering your orders quickly and securely. This Shipping Policy outlines the terms and conditions regarding the shipping process for all orders placed on tourpariz.com. By placing an order, you agree to the following terms.

1. Order Processing Time

Once your order is placed on our website, it will typically be processed within 1-2 business days. Processing time may vary based on product availability, order volume, or other factors. Orders are processed Monday through Friday, excluding public holidays. If there are any delays in processing your order, you will be notified via email.

2. Shipping Methods

We offer a variety of shipping methods to accommodate the different needs of our customers. The available shipping methods will be presented during checkout. Shipping options include:

  • Standard Shipping: Typically delivered within 5-7 business days for domestic orders within the United States.
  • Expedited Shipping: Faster delivery times, generally within 2-3 business days for domestic orders.
  • International Shipping: Delivery times may vary depending on the destination, typically 10-15 business days. Customs processing may cause delays, which are beyond our control.

Please note that shipping times are estimates and may be affected by third-party carriers, weather conditions, and holidays.

3. Shipping Fees

Shipping fees are calculated during checkout based on the size, weight, and destination of your order. The total shipping cost will be displayed before you complete the checkout process. You will have the option to choose your preferred shipping method, and the corresponding shipping fee will be applied.

Free Shipping: We may offer free standard shipping on select orders or promotions. This will be clearly communicated during checkout or on promotional pages.

4. Order Tracking

After your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery. Please note that it may take up to 24 hours for the tracking information to update in the carrier’s system after your order has shipped.

If you do not receive your tracking information or if there are any issues with tracking your order, please contact our customer support team for assistance.

5. International Shipping

We are proud to offer international shipping to various countries. However, please note that international orders may be subject to customs duties, taxes, and other charges depending on the destination country. These fees are the responsibility of the customer.

  • Customs and Import Duties: When shipping internationally, your order may be subject to customs inspection, which could delay delivery. Any customs or import duties levied by the destination country are the responsibility of the customer and are not included in the shipping fees at checkout.
  • International Delivery Times: International shipping times vary depending on the destination and customs processing times. Please allow up to 15 business days for delivery to international locations.

6. Incorrect Address

It is essential that you provide the correct shipping address during checkout. Tourpariz is not responsible for orders shipped to incorrect addresses provided by customers. If you realize that you’ve made an error in the shipping address, please contact our customer support team as soon as possible. If your order has already been shipped, we cannot change the shipping address, but you may be able to request a return once the item has been delivered.

7. Shipping Restrictions

We currently offer shipping to the United States and select international locations. We may restrict shipping to certain countries based on availability, shipping carrier policies, or other factors. If we are unable to ship to your location, we will notify you via email and provide you with options, including a full refund.

8. Lost or Damaged Orders

We take great care to ensure that your order arrives safely. However, in the event that your order is lost or damaged during shipping, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and offer a solution, such as a replacement or refund, depending on the situation.

  • Lost Orders: If your order is lost and tracking information shows that it has not been delivered within the expected time frame, we will investigate the matter with the carrier and, if necessary, offer a replacement or refund.
  • Damaged Orders: If you receive a damaged item, please notify us within 7 days of receiving the order. We may request photos of the damage to assist with the claim process.

9. Address Verification

To prevent fraud, we may verify your billing and shipping addresses. If there is a discrepancy between the billing and shipping address or if the shipping address is flagged by our fraud prevention system, we may contact you to verify the information. We reserve the right to cancel orders if the information cannot be verified or if we suspect fraudulent activity.

10. Returns and Exchanges

If you are not completely satisfied with your purchase, please refer to our Refund and Return Policy for instructions on how to return or exchange your order. Please ensure that the products are returned in their original condition, with all packaging intact, to be eligible for a full refund or exchange.

11. Customer Support

If you have any questions or concerns about shipping, please reach out to our customer support team. We are here to assist you and ensure your satisfaction with our services.

12. Changes to Shipping Policy

We may update or modify this Shipping Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” By continuing to use our website and placing orders, you agree to the updated terms and conditions.

13. Contact Us

If you have any questions, concerns, or feedback regarding our Shipping Policy or need assistance with your order, please contact us at:

Tourpariz
Street: 1190 Hamilton Drive, Baltimore, Maryland, United States
Phone number: 410-243-8076
Email: [email protected]
Website: https://tourpariz.com/

Thank you for shopping with Tourpariz! We appreciate your business and are committed to providing you with excellent service and fast shipping.