Shipping Policy

Effective Date: January 3, 2025

At TourPariz, we are committed to providing a seamless and reliable shipping experience for our customers. This Shipping Policy outlines the terms and conditions related to the delivery of physical products or documents associated with your purchases.

1. Shipping Locations

  • We currently ship to locations within the United States only.
  • International shipping is not available at this time.

2. Shipping Methods and Costs

  • Standard Shipping: Estimated delivery within 5-7 business days.
  • Expedited Shipping: Estimated delivery within 2-3 business days.
  • Overnight Shipping: Estimated delivery within 1 business day.

Shipping costs are calculated based on the product’s weight, size, and destination. Shipping fees will be displayed at checkout before order confirmation.

3. Processing Time

  • Orders are processed within 1-2 business days of placement.
  • Orders placed on weekends or public holidays will be processed the next business day.

4. Delivery Timeframes

Delivery times may vary depending on your location, chosen shipping method, and unforeseen factors such as weather or carrier delays. You will receive tracking information once your order has shipped.

5. Tracking Your Order

Once your order is shipped, you will receive an email with a tracking number and a link to monitor the status of your shipment. If you do not receive tracking details within 48 hours, please contact us at info@tourpariz.com or call (330) 526-8446 for assistance.

6. Shipping Restrictions

  • Some products may have restrictions based on size, weight, or delivery destination.
  • Items with shipping restrictions will be noted on the product page.

7. Address Accuracy

It is the customer’s responsibility to provide accurate and complete shipping information. TourPariz is not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses.

8. Damaged or Lost Shipments

  • Damaged Shipments: If your shipment arrives damaged, please contact us immediately at info@tourpariz.com with photos of the damage. We will arrange a replacement or refund.
  • Lost Shipments: If your order does not arrive within the expected timeframe, notify us so we can investigate and resolve the issue promptly.

9. Delays

While we strive to meet all delivery timelines, delays may occur due to external factors such as carrier disruptions, weather conditions, or holidays. We are not liable for such delays but will do our best to assist you in resolving them.

10. Returns and Shipping Costs

For information on returns and whether shipping fees are refundable, please refer to our Refund and Returns Policy.

11. Contact Us

If you have questions or concerns about your shipment, please contact us:

At TourPariz, we are dedicated to ensuring your order arrives promptly and in excellent condition. Thank you for choosing us!